Customer Care

Customer Care

We want every Belle Moi piece to land in your hands the way it left ours — perfect.


Shipping

We ship within the United States and Canada. Orders typically ship within 2 business days of being placed; you’ll receive tracking by email as soon as your label is created.

  • US standard shipping: $8.00 flat — 3–7 business days
  • Canada shipping: $20.00 flat — 7–14 business days
  • Free shipping on US and Canada orders over $150

Returns & exchanges

Not the right fit? You have 30 days from the date of delivery to request a return or exchange. Items must be unworn, unwashed, and in original packaging.

See our full Refund and Returns Policy for the complete terms.

Sizing

All Belle Moi garments are contoured to fit the natural curves of the female form. If you’re between sizes, we generally recommend sizing up for hoodies and sizing down for fitted tops.

Care

To keep your Belle Moi looking like new:

  • Machine wash cold, inside out
  • Tumble dry low or hang dry
  • Do not iron the printed graphic directly

Got a question?

We answer every email personally — usually same day.